Metal Casino Review
The Metal Casino has only been launched since mid-2017 by MT SecureTrade Limited. It turns out that this company has already launched many other casinos on the market, like the Dunder Casino and the Casino Calzone. The site holds two licenses from both the Malta Gaming Authority and the UK Gambling Commission.
The website is dedicated to Heavy Metal, which has also influenced the design and its game selection. The casino offers an attractive mix of slot machines with progressive jackpots and many tables and card games. Reputable software vendors, such as Microgaming and NetEnt has contributed to the Metal Casino game portfolio. The live casino is also impressive since it is provided by probably the best manufacturer of live casino software, Evolution Gaming. The huge selection of high-quality developers offers variety and entertainment at the highest level.
Metal Casino Bonus & Conditions
The Metal Casino rewards the first and second deposits of new customers. In other words, the casino offers two welcome bonuses worth up to 200€.
For the first deposit, there is a 100% bonus up to a maximum of 100€ and the second deposit will be rewarded with a 50% bonus up to a maximum of 100€. But that's not all, because depending on the amount of the deposit there is the possibility to win free spins and a jackpot on three different lucky wheels. Depending on the amount of deposit, it is decided which wheel of fortune can be turned. Below 50 € the Super Wheel can be used, from 50 € -99 € the Mega Wheel and deposits of 100 € and more entitled to the Epic Wheel.
For the second deposit, there are loyalty points, the so-called MetCoins, whose number also depends on the amount of the deposit. To activate the deposit bonus it is necessary to pay at least 10€. The bonus conditions distinguish between the winnings from the free spins and the deposit bonus itself. For the free spins, the winnings must be converted 35 times in the casino within a period of five days, before a withdrawal can be applied for. The bonus money and the winnings generated with the deposit bonus can be paid out if the sum of deposit and bonus is played 25 times within 30 days at slot machines was implemented. Thus, the bonus terms are fair and customer-friendly, however, the offer does not have any potential, in terms of amount or terms, to qualify for the best casino bonus in our bonus comparison.
Loyalty Program and VIP Club
The casino rewards loyalty points to their loyal customers. If you play more you get more points and the more points you have, the bigger the rewards will be. There are special bonuses that are only available to participants in the loyalty program. The collected points can also be exchanged for prizes or for real money. Every night there are extra 666 MetCoins. In addition to the loyalty points program, there are also numerous other bonuses for existing customers, some of which are distributed regularly.
Metal Casino Game Offers
To meet the tastes of as many casino lovers as possible, Metal Casino offers a comprehensive portfolio of different games. These are composed of different genres, so not only slot machines are offered, but also numerous table and card games. Nevertheless, the slots take the largest frame in the game offer. Several 100 different titles were found, including some well-known classics, as well as state-of-the-art slot machines that have just been released on the market. This should be an appealing variety for slot lovers. The offer is rounded off by slot machines with progressive jackpots. This means that from the stakes of the customers always a certain percentage in the jackpot wanders.
At the table games, we find not only blackjack and roulette but also different poker variants or baccarat. Thus, the casino is very broad and also offers a player with above-average claim an attractive offer. The game offer is rounded off with a live casino. Here, the player does not compete against Random Generator, but it is transmitted via HD video streaming a real game table, which is a dealer or a croupier. Thus, the player can track how the croupier shuffles the cards or the ball is thrown into the cauldron.
Live Casino
The Live Casino completes the game portfolio. This is where the player comes closest to being like a real casino. Because he does not compete against the random generator, but against a real dealer or croupier. The game table will be streamed via video streaming and the user can even chat with the dealer if he likes. The game portfolio is impressive because not only different roulette and blackjack versions are offered. For example, there are also Casino Holdem, Dream Catcher or Baccarat. The tables are available with different limits so that a suitable table should be available for both the high roller and the beginner.
The software for the Live Casino is provided by Evolution Gaming. This is probably the best software for a live casino ever, which is currently on the market. Because here the player can choose from different camera perspectives. In addition, players can choose to chat not only with the dealer or croupier but also with the other players at the table. A total of 16 different games were in the portfolio at the time of our test. Thus, there should be an appropriate game for every taste in the live casino.
Metal Casino Mobile App
The fact that the Metal Casino is a new casino can be recognized by the fact that the programmers have used the latest and most modern techniques. This is a website optimized for mobile devices. This means that the casino app does not have to be downloaded in the appropriate storage of the operating system, but that instead of playing the same right out of the browser. The HTML5 web page automatically detects when a mobile device calls it and then adapts accordingly in the settings. For example, the screen size is optimized for a small device and the performance is adjusted accordingly.
This modern casino web app has its advantages such as all games run on the smartphone or tablet PC. In addition, the user automatically accesses the latest version without the need for an update. The operation is similar to the operation of the website and users do not have to get used to it. Another important advantage is that the application runs not only on Android and iOS devices but also on Windows Phones and Blackberries. Most importantly, account management functions are well integrated, so that deposit and payout are possible. New customers can register with the smartphone or activate the bonus.
Deposits and withdrawals
The casino offers multiple options for deposits and disbursements. Free deposits can be made using credit cards like Visa and Mastercard. You can transfer instantaneously in real-time using Bank transfer or Paysafecard prepaid card. Other You will notice that the PayPal method is missing. However, instead of PayPal, there are other recognized e-wallets such as Skrill and Neteller. While bank transfer takes several days, all other payment transfers are usually immediately available on the account.
When it comes to the payout, the two payment methods Paysafecard and Sofort fall away because they can not be paid out for technical reasons. Each withdrawal request is reviewed by a Metal Casino representative before being released for payment. It is important that the payout can only be made with a payment service provider which was already used for depositing at the Metal Casino. The casino operator wants to prevent money laundering and complies with the applicable laws. This also means that a customer who has not yet identified himself with a document of identification must make up for it at the latest. For this, either the identity card or the passport must be submitted.
Security & Licensing
Here, in Metal Casino, the security of the customers is in the first place. You could find the gambling license from the Malta Gaming Authority, and also from the UK. In particular, the Maltese license enjoys a high reputation in player circles, because it is finally known for its strict guidelines and rules. The casino operator is regularly checked and must ensure, for example, that its random number generator is sufficiently protected against manipulation. In addition, client money should be kept separate from business accounts.
The transfer of data complies with the European data protection directives. This means that the Metal Casino uses a 128-bit SSL encryption protocol that is also used in online banking. This ensures that no unauthorized third parties have access to customer data. This does not only apply to payment transfers, but also to all other data transfers. With the two EU licenses and the SSL encryption as well as the regular check of the random number generator we can affirm that Metal Casino works reputably.
Customer service
The live chat has become the most popular contact option in the casino area in recent years. The advantages of the free chat feature are obviously the prompt response. Should the question not be answered comprehensibly by the employee, the player can always inquire. If you want, you can alternatively write an e-mail to [email protected].
The employees are competent and friendly and support their customers with words and deeds. Written support by e-mail is useful if a file attachment is to be sent. If it is a technical problem, we recommend, for example, the problem of taking a screenshot and sending it to a support representative by e-mail.
The customer service is rounded off by a FAQ section, which, as it should be otherwise, is also offered in English only. Here the most frequently occurring questions are explained in detail. The questions are sorted by topic and explanations are for example to the payments, the bonus, but also to technical things. With the FAQ section, the customer is able to help himself and does not have to make contact with an employee.
Conclusion
Although a young provider, the Metal casino is a reputable provider and has so much to offer. In addition, the site holds two gambling licenses from the EU, subjecting to regular controls. The random generator is also checked so that manipulation can be ruled out. The game portfolio is super attractive and offers an exciting mix of different games from well-known software providers.
The welcome package is an interesting bonus for new customers, which distinguishes itself gratifyingly from the offer of the competitors. The free spins are not automatically awarded but must win the free spins on a wheel of fortune. The bonus terms associated with the offer are customer friendly and fair. The customer support can be used around the clock via live chat. Overall, we can strongly recommend this casino.